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Contact FAQs
How quickly can you respond?
We typically respond to inquiries within 2-4 hours during business hours (Mon-Fri, 9AM-6PM CST). For immediate assistance, use WhatsApp or our AI chat.
Do I need to visit Mérida for the consultation?
No! We conduct consultations via video call (Zoom/Google Meet). We only recommend visiting during site selection and final walkthrough, though many clients build 100% remotely.
What should I prepare for the consultation?
Bring: (1) rough budget range, (2) desired size/bedrooms, (3) must-have features, (4) timeline expectations, (5) questions about the process. We'll guide you through everything else.
Is the consultation really free?
Yes, completely free with no obligation. We want to understand your project and show you how we work. You'll leave with a ballpark budget and clear next steps.